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Bronze rabbit and knight

About payment options, and ordering custom or standard products

Standard products

Many of our products are available in standard sizes and options. This does not mean we will have all the possible combinations of options in stock at any given time.

Please allow up to 5 working days after placing your order for despatch of stock items. Your order status should be checked via your account. If your item is not in stock this will be reflected in the status of your order.

We recommend that you include a delivery date request in notes during the order process. This way we can offer alternatives if we are unable to meet your request exactly.

Custom products

If you are ordering made to measure garments you will need to submit a completed measurement chart during the order process. You can download one below.

Please follow the diagrams and guidance on the chart. We will use the information you provide, it is your responsibility to ensure it is accurate.

You might think some measurements are not relevant, please complete them anyway.

Payment options

Card Checkout is available to all customers, some international transactions may prompt a security check by the issuing bank, this is easily resolved by calling your bank.

If you prefer Direct Bank/Wire Transfer, we accept payments in GBP, EUR and USD:

EUR and USD – please wait for us to send a direct payment link by email, with local currency account details.

GBP – account details will be provided automatically.

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