We’re a small UK business, not a large fulfilment giant.
Almost everything we make is handcrafted in our Scottish workshop, with only a few small essentials sourced separately. Real people — working with real tools, real materials, and real care — create your items here, not on a mass‑production line overseas.
About payment options, and ordering custom or standard products
Standard products
Many of our products are available in standard sizes and options. This does not mean we will have all the possible combinations of options in stock at any given time.
Please allow up to 5 working days after placing your order for despatch of stock items or for us to contact you with any queries.
For non-stock and custom items we send automatic email updates as your order progresses.
Your order status can also be checked via your account. If your item is not in stock this will be reflected in the status of your order.
If your order is time sensitive, we recommend that you include a delivery date request in notes during checkout. This way we can offer alternatives if we are unable to meet your request exactly.
Custom orders
If you are ordering made to measure garments you will need to submit a completed measurement chart during the order process. You can download one below.
We always recommend made-to-measure for ladies fitted garments, such as hose, doublets and kirtles.
Follow the diagrams and guidance on the chart carefully. We will use the information you provide, it is your responsibility to ensure it is accurate. You might think some measurements are not relevant, please complete them anyway.
Custom items take on average between 6-16 weeks to complete, depending on demand and season.
Payment options
Card payment is available to all customers, in a variety of currencies. Please use the currency selector in the top menu beside the cart icon. If your transaction prompts a security check by the issuing bank, this is easily resolved via your banking app or by calling your bank.
If you prefer Direct Bank/Wire Transfer, we accept payments in a variety of currencies. Please choose using the currency selector in the top menu before completing checkout. Bank details will be provided automatically on completion of checkout, if you choose this option.
Buy now pay later is also available via Clearpay to our customers in the UK, and Afterpay in the USA, Canada, Australia and New Zealand.